Hotel Review: Pure Salt Port Adriano, Mallorca (Adults only)
Nestled in one of the newest luxury marinas of Mallorca, Pure Salt Port Adriano is an amazing retreat for those looking to get out of the hustle and bustle of Palma. We had an amazing time on a recent Girls Trip to Mallorca and can’t wait to tell you everything you need to know before you book.
Mallorca is the largest Balearic island and is ripe for exploration and adventure. While there are seemingly infinite towns and villages to call home during a trip to Mallorca, it’s tough to find something relatively central without being in the middle of the big city of Palma. Port Adriano is a sleepy “suburb” of Palma that has recently cropped up as the newest luxury destination. Pure Salt sits above the marina and the beach with stunning views and even better sunsets from the majority of its rooms.
The marina is home to a number of casual and high end restaurants right on the water and is a great area to explore for dinners. The marina is a quick walk from the hotel and the resort also does provide a complimentary shuttle all day. While they do not have beach chairs available for guests, they do provide towels if you want to spend the day on the beach.
If you are looking for a quiet, relaxing destination or an excellent home base to spend a few days exploring the island, Pure Salt may be the perfect place for you. A taxi from the airport is about 25-30 minutes and will cost you about 40-50 USD.
Lobby & Check in experience: 5/5
When you pull up to Pure Salt Port Adriano, you’re promptly greeted by a bellman who collects your luggage. The lobby of Pure Salt overlooks the beautiful bay beyond with a wall of windows. The check in was a seated experience and was very efficient, friendly and informative. We were provided with maps of the area, information about the restaurant and spa.
One thing I appreciate about the check in is that they do offer you a welcome beverage. However, they give you the option to have it at check in, or after you get settled in your room so you don’t feel like you have to guzzle a glass of cava down in front of them. We opted to come back down to enjoy our welcome drink for sunset.
The lobby itself is bright, airy and has a lot of seating. It’s the central point of the hotel and the restaurant is located to the left, while the pool and bar are in front of the lobby. You can also access the spa and fitness center from the lobby as well.
The resort features a variety of room types, mostly offering great sea views from the terraces. We were booked in a Junior Suite Sea View as well as a Superior Sea View (with 2 balconies).
Both rooms were a great size, the main differences between the two being the addition of a tub and a bit more square footage in the Junior Suite.
The Junior Suite sits at about 645 square feet and features a sizeable bathroom with double vanity, bathtub, rainshower and separate toilet room. Our room had two twins converted to a king bed, which was great for my mother and I, but not ideal as a couple. There is a hidden TV, which is a nice touch since it’s available if you want it, but not obtrusive if you don’t watch TV on holidays. There is ample closet space, with enough space to store luggage.
The bathroom is “open” to the room and does not have a door to the vanity and tub. There is, however, a clever automated blind that can open and close between the tub and the rest of the room. There is also a door to the toilet and shower. While they did offer shampoo, conditioner and body lotion, the bathroom was clearly missing key amenities of a 5 star room, such as q-tips, makeup remover, cotton swabs and similar amenities found at luxury resorts around the world. I feel if they were to add these types of amenities to their rooms, they’d feel a bit more upscale. Similarly, it seems like a missed opportunity to not have branded slippers at a spa resort.
The minibar is located across from the sofa and contains beverages and a few snacks. There is not a lot of room to store your own beverages, but it is not weighted so you can remove the contents and place your own items if need be.
The Junior Suite we were in is located in the main building over the lobby and has a long, narrow patio. While the view is obstructed due to the side panels, we enjoyed having a table, umbrella and two chaise lounges on the patio.
We had a second room, a Superior Sea View, that I loved. There are two balconies and the view was expansive from the 3rd floor above ground level. While smaller, the room felt airy and pleasant. If I were to book the resort again, I would either book a Superior Sea View or a Junior Suite with whirlpool for the chilly nights.
Overall, the rooms were very comfortable and quiet. They do offer pillow menus as well as nightly turndown and daily housekeeping that are very consistent. With the addition of some additional toiletries and amenities, we feel this room has the potential for a higher rating.
The service overall was excellent and very consistent. From the moment we checked in until we said goodbye from our taxi, the staff was thoughtful, kind and remembered our preferences. It felt that each staff member went above and beyond the duties of just their job to help guests. Whether it was a front desk agent collecting towels from returning guests who had been to the beach, rather than pointing them in the direction of the pool, or housekeepers walking guests to the gym when they were lost, it felt that they were truly happy to help.
The resort offers housekeeping daily as well as turn down. While a few days were slightly less consistent, overall, they did a great job to try and avoid your room while you were present. We were always pleasantly surprised to return to a clean room after breakfast or a turned down room after dinner.
The restaurant and bar staff were quick, efficient and polite. They always remembered our drink orders and preferences. On our last morning, it did seem like they were amidst training new staff, which did result in a few errors in our orders, forgetting coffee orders or bringing incorrect ones.
The resort also offers drink service by the pool, though guests must go to the restaurant for food. One policy I hope they change in the future is how they bill guests during happy hour or by the pool. After every drink they bring you, they require you to sign for it on the machine. It would be nice to pay after you’re done with your meal/drinks so as to not feel as rushed or interrupted.
One very interesting, and tech-forward approach to the hotel is how they do their room charges. While we found the way they constantly make you sign for bills quite disruptive, they do have a benefit. It is a rare day that we do not have an issue on checkout with incorrect charges on a bill at checkout, whether it’s an accidental drink charge or something larger. However, due to the very sophisticated system that Pure Salt uses, everything was accurate on the bill and included details such as time, item and outlet. It made for an amazing checkout experience to verify the charges without issue.
Pure Salt has one restaurant as well as room service available to guests. The restaurant is open all day, from breakfast through dinner and the bar is a great place to relax for sundown cocktails or all day pool drinks.
Overall, we found the food to be varied and good. Breakfast was my personal highlight, thanks to the extensive options, including homemade yogurt, an egg/omlette station, fresh pastries and Spanish delicacies like iberico ham and cured meats.
We had breakfast included in our rate, which also included champagne, any coffee drinks and all the food. The breakfast is served buffet style inside, while beverages are served by waitstaff.
We did have dinner at Pure Salt one night and enjoyed the beautiful views and food. While some dishes were better than others, it’s a beautiful setting and the staff is professional, efficient and helpful.
Pure Salt Port Adriano is a true resort destination focused on luxury and wellness. The property itself is a peaceful retreat with amazing facilities available to guests.
The Spa is a central focus of the resort and features Natura Bissé products, exceptional treatments and a spectacular facility open to all guests of the resort for free between 10am-8pm. I can personally recommend a deep tissue massage as well as the water circuit as I spent many evenings bouncing between the salt room, sauna, steam and cold pool. It was a bummer to find the jacuzzi is not hot, but we hope that is a temporary issue. It’s rare to find a resort that allows guests completely unlimited access to the spa facilities without even signing in, and it was my favorite part of the hotel.
The fitness center is located next to the spa and has a very nice view of the bay. The gym itself is quite small and limited in its offering, but it is sufficient for light workouts. They have a few treadmills, seated bicycles, a dumbbell rack and some ancillary equipment. There is also a separate yoga room. It can get crowded around breakfast time, but it was never overwhelmingly full. It would be a nice touch to offer cold eucalyptus towels or similar, given the nature of the spa.
The pool area is beautiful and features an infinity pool overlooking the bay, ample pool loungers with umbrellas and drink service. It’s peaceful on the pool deck and an excellent place to spend the day relaxing.
The resort offers a number of transportation options. They have a complimentary SUV shuttle service that can take guests down to the marina any time of day. There is rarely more than a 2 minute wait and all the restaurants can call the service on your behalf from dinner. The bellman were extremely friendly and professional and we used this service every day.
They also have a car rental service onsite as well as rentable bikes, e-bikes and electric scooters. We rented a car through the hotel concierge for a few days and they made it very easy to do. They help you fill out the paperwork, acquire the vehicle and handle all the logistics. E-bikes, bikes and scooters are also easy to acquire with the help of the concierge. They own a few bikes that you can rent through your room bill as well as a service with an app. The front desk was very accommodating and helpful in getting us set up for a day out on the road.
Overall, the facilities at Pure Salt Port Adriano are fantastic and make for an excellent vacation in Mallorca. While there are just a few areas that could use improvement, mainly the jacuzzi and fitness center equipment, the property is a spectacular retreat for a guest looking for relaxation and easy access to the island.
Pure Salt Port Adriano is a beautiful blend of old and new. While paying homage to the classic structures and buildings, they’ve incorporated modern glass, art and furnishings to give the resort a very interesting, artistic style. While some of the furniture in the lobby and rooms were a bit dark or mismatched, the overall style is very unique and fun. Our junior suite, for example, had intricate Renaissance-style art throughout the wall built-in that housed our nightstands and it was a very quirky and fun experience.
Overall, we absolutely loved our stay at Pure Salt Port Adriano. It’s the perfect jumping-off point in Mallorca for exploring the island, while still getting the chance to retreat to a private, relaxing resort at the end of an adventurous day. Being just 20 minutes from Palma and on a quiet bay, Pure Salt is most certainly a resort I would return to in a heartbeat.