Max and I booked the Hyatt Zilara on our World of Hyatt points for the grand reopening of the property after being closed during COVID-19. It was an INSANE experience checking in with marching bands, ribbon cutting, welcome party (socially distanced of course) and so much more. Overall, this hotel blew us away in every category – and trust us, we’ve stayed at a number of hotels in the Punta Cana area and they’re not all created equal (check out the rest on our destination guide, here). Stay tuned for the end where we discuss our new COVID-19 Safety Rating — a score that does not impact the overall rating, but is a standalone score.

The Hyatt Zilara and Ziva properties are next door to each other on the spectacular beachfront of Juanillo beach. Located in the gated community of Cap Cana, guests are welcomed into a perfect world of safety, luxury and blue water.

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We were upgraded to a Master Suite, which is one of the one bedroom suites available at the Zilara. It features spectacular views, an expansive balcony with a jacuzzi and ample seating, as well as a full bedroom, two full baths and a living/dining room.

The suites are considered Club Level, meaning guests have access to a dedicated butler and two club-only restaurants for an a-la-carte breakfast and lunch option on the beach at both properties. Club Level is 100% worth it for this benefit alone.

Dining overall was exceptional. Fine dining is the perfect way to describe the incredible experiences available across the two properties. Our personal favorite was Brando’s, with its incredible French Polynesian theme and “overwater” bungalows. Journeys is our other favorite, featuring high end Indian cuisine, set in a fabulous train car.

The facilities are world-class, with the water park, 29 bars, incredible beachfront and 5-star gym complete with a spin studio, yoga studio and more equipment than we’ve ever seen in a hotel gym. It was truly impressive and it’s easy to see why this is the Hyatt all-inclusive company’s flagship property.

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Want to learn more about this property? Read our full written hotel review of the Hyatt Zilara Cap Cana.

Overall, we were so impressed with Hyatt. Their COVID safety precautions, incredible style and endless options for fun really won us over and we can’t wait to return once the property is in full swing.

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00:56 – Location

02:57 – Lobby & Check in

04:23 – Rooms

06:21 – Service

07:38 – Dining

09:41 – Facilities

10:31 – Style


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Disclaimer: We were not hosted by Hyatt, but we did receive an upgrade in exchange for our honest review. Please know the opinions expressed are all our own and may not reflect the hotel’s own views.

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